01 /Scope and responsible company
This policy explains how LINK SOURCE CHONGQING TECHNOLOGY CO LTD, operating as LINK SOURCE STUDIO (“we”, “us”), processes information for the Meta Quest edition of STORMFRAME, related customer support and this policy webpage.
It applies to these services during development testing and commercial release. Features may vary between versions; the platform processing described below takes place when the relevant feature is available and used. STORMFRAME is a single-player VR game; platform leaderboards do not make it a multiplayer game.
Meta's independent account, store-payment and device-system services are also governed by its privacy rules. Information we receive from or submit to the platform remains subject to this policy. This notice does not replace consent where consent is required by law.
02 /Information used in the game
VR input and device compatibility
The game processes headset and controller positions, orientations, tracking status, buttons and thumbstick input on your device, together with the device model and XR runtime information. This supports the viewpoint, mech controls and menus. We do not upload continuous motion trajectories to studio servers or use them for identification, advertising or health assessment.
Progress, settings and calibration
Local data includes story progress, level results, resources, equipment and upgrades, save timestamps, personal records, achievement progress, and language, volume, subtitle and interface preferences. This lets you resume play and keep your settings. When you initiate arm calibration, the game uses relative head and hand positions and saves a reach-distance value and calibration-validity flag to adapt movement.
Live input is processed during gameplay; saves and settings persist between sessions. Achievement and leaderboard records, and files included in system Cloud Backup, are also transmitted to Meta as described below and are not exclusively local.
Diagnostics and feedback
Local diagnostic files may contain game and system versions, device model, time, level and error state. We do not automatically receive these diagnostic files through the game. We process logs, screenshots or videos that you choose to send to support. Meta's own device diagnostics operate under its separate rules.
03 /Accounts, achievements, leaderboards and backup
Accounts and app entitlement
The game processes your app-scoped user ID and app-entitlement result through Meta to identify the active account, keep different accounts' saves separate and confirm access to the app. A user ID may be associated with local game records and is not anonymous data. We do not require a separate studio account or ask for your Meta password, verification codes or payment-card details.
Achievements
The game exchanges account-linked achievement identifiers, progress, unlock states and unlock times with Meta to record, synchronize and display achievements. Achievements may appear on relevant Meta surfaces, subject to platform features and settings. This does not upload the entire combat history used to evaluate an achievement.
Leaderboards and friends rankings
The game submits account-linked results to Meta and retrieves leaderboard entries. The data includes nicknames, scores, ranks, wave counts and elapsed times, used to create, update and display rankings and compare results. Other players within the relevant leaderboard's audience can see the nickname and performance information displayed on that board.
Friends rankings use the friends-filtered leaderboard data returned by Meta to display results within that relationship scope. We use this data for friends rankings, not to build contact profiles outside the game or send marketing messages. Filtering a friends leaderboard does not automatically make results on other leaderboards private; visibility depends on the board you use and platform settings.
Meta system Cloud Backup
When Meta Cloud Backup is enabled for the app and device, Meta's system backs up and restores game files. The backup includes story progress, equipment, achievements, personal records and necessary settings, so you can resume after reinstalling the app, changing devices or restoring a device. Backups are linked to your Meta account and stored and restored by Meta. This does not imply save compatibility with other gaming platforms.
You can manage Cloud Backup in device settings and delete existing backups through Meta's backup-management page. Clearing local saves does not delete cloud copies, and restoring a backup may bring local data back. See section 7 for deletion instructions.
04 /Information you send to support
Our privacy and support address is 3868577144@qq.com. We process your email address, name or alias, request description, relevant platform and game version, attachments you choose to send, and follow-up correspondence to answer questions, investigate problems and handle privacy requests.
Messages are received through Tencent QQ Mail and handled by the company in mainland China. We do not separately store support material in an overseas service. We use only information needed for the request and restrict internal access. Do not send passwords, verification codes, complete payment credentials or unrelated identity documents.
Joining a QQ or Discord group is not required to play. Send privacy requests to the email address above; do not post sensitive material in public group chats.
05 /Service providers and recipients
- Meta
Provides the Quest runtime, accounts, entitlement, achievements, leaderboards and system Cloud Backup. Relevant game records pass between your device and Meta services for those features. Meta's independent payment, security and device processing does not mean all that information is shared with the studio. See the Supplemental Meta Platforms Technologies Privacy Policy for the applicable entity and its independent practices.
- Other players
Can see your nickname and performance information within the audience of the relevant leaderboard and platform surfaces. Providing leaderboards does not disclose your support correspondence or cloud-backup files.
- Unreal Engine / OpenXR
Support rendering, VR input and device compatibility. The game processes these inputs through the device runtime; using an engine or component does not mean the studio receives all device data.
- Tencent QQ Mail
Handles support messages and attachments. See Tencent's privacy guidance and QQ Mail's service-specific notice. Our receipt and use of correspondence remain subject to this policy.
- GitHub Pages
Hosts this policy webpage. GitHub logs visitors' IP addresses for security; see its Pages data-collection notice and General Privacy Statement. Visiting this page does not upload game saves. This page has no login, submission form, advertising or visitor-analytics script and does not itself set cookies.
We do not sell personal information or use the data described here for targeted advertising. Information disclosed to providers is limited to the stated service. Legally required disclosures and organizational transfers are subject to applicable notice and safeguards.
06 /Storage, retention and international processing
- Live input: processed on your device during play, without a motion-history archive on studio servers.
- Local game data: saves, settings, account associations and diagnostic records remain in device game-data directories or locations you export to, until overwritten, reset or deleted.
- Achievements, leaderboards and cloud backups: stored by the relevant Meta services for synchronization, display and restoration. We retain associated information we process only as needed for the stated features, or handle it following a valid deletion request as described in section 7. Records independently held by Meta follow its retention and deletion rules.
- Support records: handled by the company in mainland China and retained only to resolve the request and for necessary follow-up, disputes or legal obligations, then deleted or anonymized. Material retained by law is restricted to that purpose.
- Website visits: GitHub and its providers may process access data in the United States and other countries.
Meta platform information may be processed outside your country or region; its privacy notice explains its locations and transfer arrangements. Support information sent to us by overseas users is received and handled by the company in mainland China. We will put safeguards, notices or consent required by applicable transfer laws in place before the relevant processing; this policy does not replace those steps.
07 /Manage, delete and exercise your rights
Delete device data and system backups
Use the device's app-data controls where available, or follow its instructions to uninstall the app and remove remaining files. This may erase progress and settings. Delete exported copies separately. Where we hold no local copy, we cannot remove it remotely but can assist.
Find STORMFRAME on Meta's Cloud Backups management page to view and delete existing backups; see the official Cloud Backup instructions. Check future backup settings and existing copies separately: deleting local data does not automatically delete backups, and disabling future backups does not mean old copies have been removed.
Request deletion of account-linked records, achievements, leaderboard entries or support data
Email 3868577144@qq.com with the subject “STORMFRAME Quest Data Deletion”. Describe the data and feature concerned. If needed to locate a record, provide your app-scoped user ID, leaderboard nickname or relevant record details. Do not send passwords or verification codes. This channel is available to users in every region.
We verify requests and delete data we control and can remove, including applicable account associations, achievement or leaderboard records and support material. If a step depends on Meta API permissions or action by Meta, we explain the scope we can handle and help identify the platform route. Leaderboard entries, platform achievements and local saves may require separate actions. Deleting studio-held information does not automatically close your Meta account. Use Meta's privacy or account controls for accounts and other records independently held by Meta.
Other rights and responses
You may request access, a copy, correction, deletion, restriction or objection, withdraw consent and exercise applicable portability rights. We verify only what is necessary to handle the request, respond within applicable legal deadlines and explain the outcome or any reason we cannot comply. Information legally required to be retained is restricted to that purpose. We do not improperly discriminate against you for exercising your rights.
Manage applicable optional permissions and backup features in device and platform settings. Withdrawing consent does not affect prior lawful processing. Features may not work when necessary input or account services are unavailable.
Where EEA or UK rules apply, providing the game and support you request relies on contract; necessary and proportionate security and troubleshooting rely on legitimate interests after balancing your rights; required retention relies on legal obligation; optional processing requiring consent relies on consent. You may complain to the competent data-protection authority.
08 /Children and younger users
Follow the age rating shown in the game's store listing, Meta's device and account age requirements, and local parental requirements. Store availability does not make the game suitable for every age. This policy does not replace the platform's protections for younger users.
Where parental consent or other child-privacy measures are required, we will apply the requirements of applicable law. A parent or guardian who believes a child provided information we should not process can contact the email address above to request review or deletion.
09 /Security, updates and contact
We restrict access according to purpose and risk and use reasonable safeguards. No storage or transmission method guarantees absolute security. If a relevant incident occurs, we take remedial action and provide notices or reports required by law.
If features, data, purposes or recipients change, we update this policy and, where required, provide prominent notice in the game or website and obtain relevant consent. We retain historical policies that have taken effect. Both language versions describe the same practices; language differences do not reduce your statutory rights.
LINK SOURCE CHONGQING TECHNOLOGY CO LTD
LINK SOURCE STUDIO · Mainland China